Quick answers about chiropractic and our other treatments at Riviera Wellbeing in Paignton. Can’t see your question? Call 01803 467444.
Which treatment is right for me?
I’m not sure which treatment I need. What should I do?
Call us on 01803 467444 and our reception team will point you to the right practitioner. For most aches, pains and injuries, a chiropractic or physiotherapy assessment is a good place to start. Our 14 practitioners work under one roof, so if another treatment would suit you better, we’ll refer you to a colleague.
What’s the difference between a chiropractor and a physiotherapist?
Both are regulated healthcare professionals who diagnose and treat problems with muscles, joints and the spine. Chiropractors are registered with the General Chiropractic Council and focus mainly on hands-on treatment, including spinal and joint manipulation. Physiotherapists are registered with the Health and Care Professions Council and focus more on exercise-based rehabilitation, alongside hands-on care. For back or neck pain, either is a good place to start. Read more about chiropractic and physiotherapy.
What’s the difference between sports therapy, sports massage and physiotherapy?
Sports massage is a massage focused on tight, overworked muscles and recovery. Sports therapy assesses an injury and treats it with a mix of massage, taping, cupping and a rehab plan. Physiotherapy is a regulated profession covering a wider range of injuries and conditions, with a strong focus on exercise and rehabilitation. You don’t need to play sport for any of them.
Can I combine different treatments?
Yes. Many patients do, for example chiropractic with massage, or shockwave alongside a rehab programme. Your practitioners can suggest a combination that suits your problem and budget.
Your first visit
What happens at my first appointment?
Every first appointment starts with your practitioner taking a full history and assessing you, then explaining what they’ve found and what they suggest. Most first visits also include treatment. Before you arrive, we’ll ask you to complete a short online new patient form (a paper version is available).
| Treatment | First appointment | Price |
|---|---|---|
| Chiropractic | About 60 min | £35 consultation + £40 treatment |
| Physiotherapy | 45 min | £65 |
| Acupuncture | 90 min | £65 |
| Nutritional therapy | 90 min | £120 |
| Shockwave | Suitability assessment + treatment (no extra charge for the longer appointment) | £55 |
| Massage | The length you book | From £30 |
Do I need a GP referral?
No, you don’t need a GP referral to see a chiropractor or any of our practitioners. You can book directly. Some private health insurers do ask for a GP referral before they’ll cover treatment, so check your policy if you’re claiming.
What should I wear?
Wear comfortable, loose clothing you can move in, such as leggings or shorts and a T-shirt. Your chiropractor may need to see or reach the area being treated, and gowns are provided if needed. You’re welcome to bring someone with you into the treatment room.
Will I need an X-ray or scan?
Most people don’t need an X-ray or scan. Your chiropractor can usually diagnose the problem from your history and examination. If they think an X-ray or scan is needed, we can refer you privately to one of several imaging providers, and you can usually be seen within a week. We can also write to your GP if that’s more appropriate.
Can I be treated on the same day I call?
Often, yes. Same-day appointments are frequently available, especially at off-peak times. Our 14 practitioners, early evening appointments and Saturday mornings mean there are no NHS-style waiting lists. Call 01803 467444 or book online to see the next available slot.
Fees, insurance and booking
How much do your treatments cost?
A chiropractic consultation starts at £35, and most other treatments start between £30 and £65. Children pay the same as adults.
| Treatment | First appointment | Follow-up |
|---|---|---|
| Chiropractic | £35 + £40 treatment | £40 (20 min) |
| Physiotherapy | £65 (45 min) | £40 (30 min) |
| Sports therapy | £45 | £45 |
| Acupuncture | £65 (90 min) | £50 (60 min) |
| Shockwave | £55 | £55, or £200 for 4 |
| Massage | From £30 (30 min) | From £30 (30 min) |
| Counselling | £50 (60 min) | £50; couples £70 (80 min) |
| Nutritional therapy | £120 (90 min) | £75 (60 min) |
| Spinal Rehab | £60 for the 6-session course | – |
Full prices for every treatment are on the Our fees page.
Are there any packages or discounts?
Yes. A block of 6 chiropractic treatments is £230 and a block of 12 is £440. We also offer a block of 4 shockwave treatments for £200, and a course of 6 acupuncture sessions for £255 (a 15% saving). Our Spinal Rehab course is £60 for six 60-minute sessions.
Can I use my private health insurance?
Yes. We’re registered with BUPA, Aviva, AXA PPP, SimplyHealth and WPA, and we accept cash-plan policies. Depending on your insurer, we can bill them directly, or give you a receipt so you can claim the money back. We’re updating our insurance billing, so please call 01803 467444 before booking if you’re using insurance. See Private health insurance for details.
How do I book an appointment?
You can book online at any time, call us on 01803 467444, or email hello@rivierawellbeing.co.uk. First appointments booked online need a £25 deposit, which comes off the cost of your treatment.
What is your cancellation policy?
Please give at least 24 hours’ notice if you need to cancel or move an appointment. With less than 24 hours’ notice we may charge 50% of the treatment cost, and with less than 2 hours’ notice we may charge the full cost. We do take your circumstances into account. Read the full cancellation policy.
Can I buy a gift voucher?
Yes. Gift vouchers can be used for any of our treatments and can be bought online.
What payment methods do you accept?
We accept all major credit and debit cards, plus Apple Pay and Google Pay.
Our treatments and practitioners
What other treatments do you offer?
As well as chiropractic, we offer physiotherapy, shockwave therapy, acupuncture, sports therapy, massage (including pregnancy, sports and manual lymphatic drainage), counselling and CBT, nutritional therapy and a Spinal Rehab exercise course. With 14 practitioners under one roof, your chiropractor can refer you to a colleague if another treatment would help more.
Are your practitioners qualified and registered?
Yes. Our chiropractors are registered with the General Chiropractic Council and members of the British Chiropractic Association. Our physiotherapists are registered with the Health and Care Professions Council. Our other therapists belong to their own professional bodies. The clinic holds the Royal College of Chiropractors’ Patient Partnership Quality Mark (PPQM) for 2026–2028.
Location, parking and opening hours
Where is Riviera Wellbeing?
We’re at 2–4 Gerston Road, Paignton, TQ4 5EA, in the centre of Paignton directly behind Boots. Our clinic treats patients from across Torbay, including Paignton, Torquay and Brixham. Get directions on Google Maps.
Is there parking?
Yes. We have 4 patient parking spaces at the rear of the clinic, free spaces directly outside, and Great Western car park is a 2-minute walk away.
Can I get there by bus or train?
Yes. We’re a 3-minute level walk from Paignton bus and railway stations.
I live in Torquay. How do I get to you?
Take the A3022 Torbay Road towards Paignton, keeping the sea on your left. Follow the one-way system past Paignton station and the bus station, turn right, then left into Commercial Road and you’ll see us on the right. Most Torquay patients reach us in 10 to 15 minutes.
I live in Brixham. How do I get to you?
Take the A3022 Dartmouth Road through Galmpton, Broadsands and Goodrington. As you reach Paignton town centre, pass the turning for the bus station (Station Lane), take the next right into Commercial Road and follow it round the corner to the clinic.
What are your opening hours?
We’re open early, late and on Saturdays.
| Day | Hours |
|---|---|
| Monday to Friday | 8am – 7.30pm |
| Saturday | 8am – 1pm |
| Sunday | Closed |
Reviewed by Phoebe Bavin, Chiropractor, MSc, DC · Last reviewed October 2026