Welcome

Updated: 05/01/2021

Despite the current national lockdown announcement, we would like to reassure all our patients that

Riviera Wellbeing will remain open.

As a regulated healthcare profession, we are on the list of businesses that are permitted to remain open at this time.

At Riviera Wellbeing we have robust triaging procedures, all the necessary Personal Protective Equipment (PPE) and will continue to follow the highest standards of infection control.

If you are clinically vulnerable and shielding, we would advise caution – there is risk associated with any visit or contact.

If you are worried about your attendance please contact us to discuss your concerns – we can always postpone your treatment until a later date.

Before you arrive:

Please complete our ‘Covid Screening Questionnaire’ which you will receive electronically 18-hours before your appointment. This is part of our triaging policy to ensure the safety of both patients and staff.

When you arrive:

• We ask that you wear a mask at all times. If you are mask-exempt, we have a separate waiting area for you – to protect yourself and others.
• We will check your temperature – if this is above 37.8C, you will be advised to rebook your treatment and to follow government guidelines.
• As you enter the premises use provided hand sanitiser and maintain social distancing at all times.
• The treatment rooms will be prepared prior to your appointment with all surfaces disinfected after each patient.
• Please do not arrive more than 5 minutes early for an appointment and unless essential, please come alone.

Stay safe and please contact us if you have any questions but we otherwise look forward to seeing you in clinic soon.